Office Manager (Medical Staffing)

VIP Supreme Staffing LLC is a healthcare staffing, home healthcare and medical training organization founded on the belief that everyone deserves quality care and respectvipsupremestaffing.com. The company recruits and supports Certified Nursing Assistants, Licensed Practical Nurses, Registered Nurses and healthcare managers to serve facilities across Ohio and other states. VIP is certified by the Joint Commission and accredited by the Better Business Bureau and the Columbus Chamber of Commerce. Our motto – “Nobody cares how much you know until they know how much you care”vipsupremestaffing.com – guides every interaction with clients, patients and staff. We strive to enable patients to live independently and preserve their sense of choice by coordinating care through a team‑based approachvipsupremestaffing.com.

The Office Manager is the backbone of our operations. You will oversee day‑to‑day administrative functions at headquarters, support the leadership team, coordinate staff schedules and ensure our office runs efficiently and compassionately. Your work will directly support our mission of delivering supreme care and building meaningful relationships with employees and the entities we serve.

• Operational leadership: Oversee daily office operations, including supply management, vendor relations and maintenance of a clean and welcoming environmenthiring.monster.com. Ensure that scheduling tools and office technology function smoothly.

• Staffing coordination: Support scheduling of CNAs, LPNs, RNs and other professionals for per‑diem and home‑health assignments. Manage our 24/7 call line for staffing requests and coordinate responses to fill shifts promptly and accurately.

• Administrative support: Provide comprehensive administrative assistance to the CEO, Human Resources and recruitment teams. Prepare correspondence, maintain personnel files, track certifications/background checks, and help onboard new hires.

• Process improvement: Identify inefficiencies and implement solutions to streamline workflows, procedures and documentationhiring.monster.com. Develop standard operating procedures that align with Joint Commission and BBB standards.

• Culture and engagement: Plan and coordinate employee appreciation events, team‑building activities and community outreach initiatives that reflect our caring culturehiring.monster.com. Promote the company’s motto by cultivating a warm and respectful office environment.

• Compliance and records: Ensure compliance with safety protocols, HR policies and regulatory requirements; maintain confidentiality and secure handling of sensitive data.

• Financial oversight: Monitor office expenses, supply inventory and administrative budgets. Assist with payroll processing, accounts payable/receivable and vendor contract negotiationhiring.monster.com.

• Communication hub: Serve as the central point for internal communications, ensuring timely and accurate information flow between management, staff and clientshiring.monster.com. Draft internal announcements and coordinate weekly briefing calls.

• Customer and vendor liaison: Build and maintain relationships with partner facilities, vendors, and prospective clients. Address inquiries with empathy and problem‑solve issues to uphold VIP’s reputation for supreme care.

• Bachelor’s degree in business administration, healthcare administration or a related field.

• Proven experience as an Office Manager or administrative leader; healthcare staffing or home‑health experience preferred.

• Ability to manage multiple responsibilities and prioritize effectively in a fast‑paced environmenthiring.monster.com.

• Excellent verbal and written communication skills, with talent for fostering collaboration and resolving conflictshiring.monster.com.

• Strong proficiency in Microsoft Office Suite; familiarity with scheduling platforms, CRMs and electronic health record systems.

• Experience with budgeting, expense reporting and vendor negotiationhiring.monster.com.

• Knowledge of healthcare‑related compliance (Joint Commission, HIPAA) and state/federal labor regulations.

• Creative problem‑solver and quick thinker who can implement practical solutions and guide team members toward excellencehiring.monster.com.

• Commitment to VIP’s mission of providing compassionate, high‑quality care and building meaningful relationships with clients and staffvipsupremestaffing.com.

• Must pass a BCI/FBI background check and be willing to work flexible hours when needed.

Nice‑to‑have:

• Experience with recruitment, onboarding and personnel record maintenancehiring.monster.com.

• Background in planning office events or community outreachhiring.monster.com.

• Certifications in office management (e.g., CAP, SHRM‑CP) or project management (PMP).

• Fluency in American Sign Language or other languages is beneficial to support diverse staff and client needs.

• Competitive salary commensurate with experience, with frequent bonus opportunities and employee recognition.

• Health, dental and vision insurance.

• Employer‑matched retirement plan.

• Paid time off and holidays.

• Professional development and continuing‑education support through our Medical Academy programs.

• Flexible scheduling and the ability to “grab shifts on the go” for staff under your supervisionvipsupremestaffing.com.

• A supportive team that values compassion, diversity and work–life balance.

  Schedule: Full‑time, typically Monday–Friday with occasional after‑hours availability to handle urgent staffing needs.